Payment Policy

1.BACKGROUND

2.INTERPRETATION

3.DEFINITIONS

• “Affiliate” means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• "Account" means a unique account created for You to access our Service or parts of our Service. Docthub platform has two type of accounts; Individual and Enterprise.
• “Individual Account” refers to general users who are accessing and exploring Docthub products or applications and able to connect, interact, order for different services.
• Protection of Docthub and others: We release accounts and other personal information when we believe it is appropriate to comply with the law; enforce or apply our Terms and Conditions and other agreements; or protect the rights, property, or safety of Docthub, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and risk reduction.
• “Enterprise Account” refers to business or organizational users who are representing legal entity or freelance professional and using dashboard to post a content, get response from Individual Users, access and manage their professional work through Docthub Enterprise Solutions.
• “User” refers to as any account holder, a generalized terminology for Individual User and Enterprise User
• “Individual User” refers to any person using Docthub platform or applications through its Individual Account.
• “Enterprise User” refers to any organizational representative, designated or authorized person who is using Enterprise Dashboard through their Enterprise Account.
• “Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to DOCTHUB HEALTH TECH PRIVATE LIMITED.
• “Country” refers to INDIA.
• “Content” refers to content such as text, images, videos or other information that can be posted, uploaded, linked to or otherwise made available by You, regardless of the form of that content.
• “Device” means any device that can access the Service such as a computer, a cellphone or a digital tablet.
• “Feedback” means feedback, innovations or suggestions sent by You regarding the attributes, performance or features of our Service.
• “Products” refer to the products or items offered for sale on the Service.
• “Orders” mean a request by You to purchase Products from Us.
• “Promotions” refer to contests, sweepstakes or other promotions offered through the Service.
• “Service” refers to the Website www.docthub.com
• “Product” refers to subscriptions, tool, cloud solutions, professional service, web applications, material, items, or any other Goods and Services offered by or listed on Service.
• “Aggregate Product” refers to any product or service listed or posted by Enterprise User through Enterprise Dashboard
• “Aggregate Product Order” refers to any product or service initiated by any user on Docthub Platform which is listed or posted by Enterprise User through Enterprise Dashboard.
• “Enterprise Dashboard” refers to enterprise.docthub.com, accessible for Enterprise Users only for their organizational product, service or content listing and posting to get responses and orders from Individual Orders through different Docthub platform or applications.
• “Terms and Conditions” (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
• “Third-party Social Media Service” means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
• “Website” refers to DOCTHUB, accessible from www.docthub.com
• “You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

4.TERMS AND CONDITIONS

• Charges:
• If there are charges associated with a portion of the Services, you agree to pay those charges in the currency specified. The prices stated for services exclude all applicable tax and currency exchange settlement, and Payment Gateway Charges, unless stated otherwise.
• Taxes are calculated based on your location at the time your Docthub account was registered unless local law required a different basis for the calculation. We may suspend or cancel the Service if we do not receive an on time, full payment from you.
• Suspension or cancellation of the services for non-payment could result in a loss of access to and use of your account and its content. Connecting to the Internet via a corporate or other private network that masks your location may casus of charges of different from those display for your actual location.
• Depended upon location some transaction required foreign conversion or be processes in another country. Your bank might be charge additional fees for those services.
• Your Billing Account:
• To Pay the Charges for Services, you will be asked to provide payment method at the time you Sign up for Services. For all Services you can access and change you billing information and payment method from your account.
• Additionally, you agree to permit Docthub to use any updated account information regarding your selected payment method, provided by your issuing bank or the applicable payment network.
• You agree to promptly update your account and other information, including you email address and payment method detail, so we can complete your transaction and contact you as needed in connection with your transaction. Change made to your billing account will not affect charges we submit to your billing account before we could reasonably act on your changes to your billing account.
• Billing: By providing Docthub with Payment method you (i) represent that you are authorized to use payment method you provided and that any payment information you provide is true and accurate, (ii) authorized Docthub to charge you for the services or available content using for your payment and (iii) authorized to Docthub to charges you for any paid feature of Services you choose to sing up for or use while these terms are in force. We may bill you (a) in advance (b) at the time of purchase (C) shortly after purchase or (d) on a recurring basis for subscription Services. Also, we may charge you up to the amount you have approved, and we will notify you in advance of any change in the amount to be charged for recurring subscription Services, We May bill you at the same time for more than one prior billing period for amounts that haven’t previously been processed.
• Recurring Billing: When you Purchase services on a subscription basis (e.g., monthly, every 3 month or annually), you agree that you are authorizing recurring payment, and payment will be made to Docthub by the method and at the recurring interval you my agreed to, until the subscription for those services is terminated by you or by Docthub. You must cancel your services before next billing date to stop being charged to continue your services. By authorizing recurring payments, you are authorizing Docthub to process such payment as either electronic debit or fund transfer or as an electronic draft from your designated account, or as charges to your designated account.
• Refund policy:
• Unless otherwise provided by law or the terms or the policy of particular Services offer, all purchase are final and non-refundable.
• If you believe that Docthub has charged you in error, you must contact within 30-days of such charge. No refund will be given for any charges more than 30-day old, unless otherwise required by law.
• We reserve the right to issue refunds or credit our sole discretion unless otherwise required by law. If we issue refund or credit, we are under no obligation to issue the same or similar refund in the Future. This refund policy does not affect any statutory right that may apply.
• If you live in Taiwan or Israel, please note that according to the Consumer protection Act and its regulation, all Purchase pertaining to digital Content provided via intangible form and online services are final and non-refundable when such Services have been provided online, you cannot claim any cooling off period or any refund.
• Refund of any Aggregate Product Order is in sole discretion of particular Enterprise User or their Organizational policy, Docthub has NO role in their refund policy.
• Canceling Services: You may cancel a service at any time, with or without cause. Cancelling paid Service stops future charges to Continue the Service.
• Gift card and Discount offer: Redemption and use of gift card and Discount offer are governed by Docthub Gift Card and Discount terms and conditions.
• Payment to You: If we own you a payment, then you agree to timely and accurately provide us with any information we need to get for payment for you. Subject to applicable law, you are responsible for any taxes and charges you may incur as a result of this payment to you. You must also comply with other conditions we place on your right to any payment. If you receive a payment in error, we may reverse or required return of the payment. You agree to cooperation with us in our efforts to do this. We may also reduce the payment to you without notice to adjust for any previous overpayment.
• Price Change: We may change the price any time and if you have a recurring Service, we will notify you by email, or other reasonable manner, at least 15 days before the price change. If you not agree to price change, you must cancel and stop using the Service before the price change take effect. If there is a fixed term and Prices for your Service offer, that price will remain force for the fixed term.
• Trial -Period offers: If you are taking part in any trial period offer, you may require to cancel the trail Services within the timeframe communicated to you when you accepted the offer in order to avoid being charged to continue the services at the end of the trail period.
• Bank Account Payment method: You may register an eligible bank account with your Docthub account to use it as a payment method. Eligible bank account include account held at a financial institution capable of receiving direct debit entries. Term you agreed to when adding your bank account as payment method in your Docthub account also apply. You represent and warrant that your registered bank account is held in your name or you are authorized to register and use this bank account as a payment method. By registering or selecting your bank account held in your payment method, you authorized Docthub to initiate one or more debits for the total amount of your purchase or subscription charge (in accordance with the term of your subscription services) from your bank account, and you authorize the financial institution that holds your bank account to deduct such debit or accept such credits.

5.CONTACTS

• By visiting this page on our website: https://www.docthub.com/contact-us
• By sending us an email: office@docthub.com